In order to provide a better experience on our website, we use cookies in compliance with restrictions. You may review our Cookie Policy to get detailed information.
In order to provide a better experience on our website, we use cookies in compliance with restrictions. You may review our Cookie Policy to get detailed information.
This text has been prepared by T. Vakıflar Bankası T.A.O. ('VakıfBank') in its capacity as the data controller, in accordance with Article 10 of Law No. 6698 on the Protection of Personal Data ('Law'), the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform ('Communiqué'), and the Guide on Cookie Practices ('Guide').
What is a Cookie?
A cookie is a type of identification file given to the visitors' computers or mobile devices by websites, in the form of small-sized data files. It enables the recognition of computers when the website is visited again. Websites, by reading these data files created by users when they first connect, gain the ability to work more efficiently, quickly recognize the users, and load user settings such as site language in a fast manner during subsequent visits. The use of these technologies is conducted in compliance with the legislation to which we are subject, primarily Law No. 6698 on the Protection of Personal Data ('PDPL').
Cookies help the website remember information about your visit (e.g., your preferred language and other settings). They can provide convenience on your next visit and make the site more practical and faster for you.
Through this Cookie Policy, we aim to provide information to members/visitors ('Data Subjects') on the purposes for which we use cookies during the administration of VakıfBank's websites and the types of cookies used, as well as how you can manage these cookies concerning the processing of personal data obtained during the use of cookies.
For detailed information on the processing of your personal data, you can read Clarification Text On The Protection And Processing Of Personal Data Of Turkiye Vakiflar Bankasi Turk Anonim Ortakligi
What Are the Types of Cookies?
Cookies are categorized into temporary and permanent cookies based on their validity periods. Temporary cookies are data files that are generated during a user's visit to a website, storing the user's preferences during that visit and automatically deleting when the visit ends and the user leaves the site. Temporary cookies are data files that are generated during a user's visit to a website, storing the user's preferences during that visit and automatically deleting when the visit ends and the user leaves the site. The user preferences stored in this data file are read from it quickly during the user's next connection and are loaded, enabling the user to have a faster and more efficient website experience.
In VakıfBank websites and mobile applications, both temporary and persistent cookies can be used for the following purposes:
Are Cookies Mandatory?
Internet browsers on computers or mobile devices allow cookies by default. These cookie settings enable websites to utilize this feature to enhance the user's experience. Users can adjust their cookie settings or completely block cookie usage through methods that differ according to the type of internet browser on their devices. The method for changing the selection of cookie usage varies depending on the type of browser and can be learned from the respective service provider when requested.
Similar to cookies used on other websites, users of VakıfBank have the option to selectively or entirely block the use of cookies when they so choose. However, the majority of our cookies are designed to ensure the proper functioning of the website or application, and blocking them may lead to the disruption of certain functions. Therefore, it is not recommended.
Cookies Used on Our Website
The types of cookies used on our website are as follows.
Essential Cookies
The use of a certain type of cookies is required for the proper functioning of our site. For example, the identity verification cookies that come into play when you log in to our website ensure that your session remains active as you navigate from one page to another on our site.
Other Cookies
Functionality and Preference Cookies
These cookies enhance the personalization of services provided on our site for you by recalling your preferences and selections.
Performance and Analysis Cookies
Through these cookies, we can analyze your use of our site and its performance, enabling us to improve the services we provide to you.
Targeting or Advertising Cookies
We do not use cookies for product and service promotion or marketing activities on our website.
Do VakıfBank Cookies Store My Confidential Information?
VakıfBank does not store users' confidential information through cookies. Cookies solely contain information pertaining to your browsing history and do not access files stored on your computer or mobile device.
How can cookie preferences be controlled?
Cookie use is predefined in many browsers. Users can change this selection status in the browser settings. Therefore, the user can also delete existing cookies and refuse the storage of future cookie uses. So, if cookie use is canceled, it may not be possible to benefit from some features in the Bank's systems.
Changing the cookie use selection method varies depending on the browser type, and the methods for some service providers are as follows.
Google Chrome | By clicking on the "lock sign" in the address section of your browser, you can allow or block cookies from the "cookies" tab. |
Internet Explorer | By clicking on the security tab in the "Tools" section at the top right of your browser, you can manage cookies as "allow" or "do not allow". |
Mozilla Firefox | Click on the "open menu" tab in the upper right corner of your browser. By clicking on the "Options" image, you can manage cookies using the "Privacy and Security" button. |
Opera | By selecting "Advanced" in the "Preferences" section of your browser, you can manage cookies in the "cookies" section. |
Safari | Select the "Safari" tab from the "Settings" section of your mobile phone and you can manage all your cookies from the "Privacy and Security" section. |
What are the Rights of the Data Subject?
Pursuant to Article 11 of PDP Law, you may make requests regarding the following issues regarding your personal data by applying to our Bank:
a. To learn whether personal data is being processed,
b. If personal data has been processed, to request information about it,
c. To learn the purpose of processing personal data and whether it is being used for that purpose,
d. To learn the third parties to whom personal data is transferred, whether domestically or abroad,
e. To request the correction of personal data if it is incomplete or incorrect and, in this context, to request the notification of this correction to the third parties to whom personal data has been transferred,
f. To request the deletion, destruction, or anonymization of personal data if the reasons requiring processing have ceased and, in this context, to request the notification of this process to the third parties to whom personal data has been transferred,
g. To object to an adverse result arising from the analysis of processed data exclusively through automated systems,
h. To request compensation for the damages you incur as a result of the unlawful processing of your personal data.
You may convey your requests pertaining to the aforementioned rights through the 'Personal Data Subject Application Form,' accompanied by identity verification documents. These can be submitted either in person at our branches or through a notary. Alternatively, you can send them securely with an electronic signature to the address 'Finanskent Mahallesi Finans Caddesi No:40/1 Ümraniye/İstanbul' or to the email address vakifbanktao@hs01.kep.tr Our Bank will finalize your application requests free of charge within 30 (thirty) days at the latest, depending on the nature of the request, in compliance with Article 13 of the PPD Law. In case the request is rejected, the reason(s) for the rejection shall be notified to you in writing or electronically.
Application address :
Türkiye Vakıflar Bankası T.A.O.
Finanskent Mahallesi Finans Caddesi No:40/1 Ümraniye/İstanbul
Phone: +90 216 724 10 00
Fax: +90 216 724 39 09
Bank's Registered Electronic Mail (KEP) address: vakifbanktao@hs01.kep.tr
Taking the sustainable banking approach at the center of its business strategies, VakıfBank aims to carry out its banking activities at international sustainability standards, to increase the value it adds to all its stakeholders, society & the environment permanently and to become a bank with a global competitive power with its sustainable profitability and development principles.
VakıfBank aims to identify the environmental & social impacts that may arise from the projects to be financed by its customers and to ensure that mitigation measures are taken by commissioning the Environmental & Social Risk Management System (ESMS) as of December 2022 within the framework of the Environmental & Social Impacts Management Policy in Lending Processes.
In our Bank, within the scope of the ESMS, it is aimed to manage non-financial risks such as environmental, social, governance, and occupational health & safety by evaluating and managing the possible effects of these risks for the project finance loans of 20 million USD and above at the first stage.
In this context, the activity related to the requested loan is first checked according to the Unfinanced Activities List* (UAL) included in the Annex of the Environmental Social Impacts Management Policy in VakıfBank Lending Processes and an additional undertaking is obtained from the customer that he/she does not finance the activities included in the UAL. If the activity is included in the UAL List, a loan offer cannot be made. No activity in our Bank's UAL, valid for all segments except retail loans, is financed by our Bank.
If the investment subject to the loan is not included in the UAL List, it is within the scope of project loans and the loan amount is 20 million USD and above, an environmental and social risk assessment will be made by using the Environmental & Social Assessment Tool for the customer and the project that is planned to be financed. As a result of the risk assessment, the risk category of the project will be determined. Risk categories are classified in four classes as A (High), B (Medium High), B- (Medium-Low), and C (Low). If the environmental and social risk category of the loan is designated as A (High), a detailed Environmental & Social Due Diligence and/or additional studies may be required for further assessment.
As a result of the evaluation to be made after the determination of the category, the Environmental & Social Action Plan is defined and put into practice. When necessary, monitoring may continue during the operation period as well as the investment (construction) period. If non-compliance and/or an additional measure to be taken are detected within the scope of monitoring activities, it is requested to fulfill the agreed obligations under the terms of the contract. The items in the Action Plan will be followed up throughout the loan term, and the efforts to eliminate the identified deficiencies will be regularly reported by our Bank.
Category A: It is monitored by an independent Environmental & Social Consultant at least once a year in accordance with the Environmental & Social Monitoring program and the site visits can be made when deemed necessary.
Category B: It is monitored by the Process Specialist at least once a year in accordance with the Environmental & Social Monitoring program or by an independent Environmental & Social Consultant when deemed necessary and the site visits may be made when deemed necessary.
Category B-: It is monitored by the Process Specialist once a year in accordance with the Environmental & Social Monitoring Program.
Category C: No E&S monitoring required.
The Environmental and Social Risk Management System for the loan allocation processes has been activated as of December 2022.
*Annex: VakıfBank list of activities that are not to be financed
VakıfBank commits not to finance the following projects/activities when their existence is within its corporate awareness:
1. Production or trade in any product or activity deemed illegal under host country laws or regulations or international conventions and agreements
2. Activities conducted in critical habitats including RAMSAR areas (wetlands) that lead to or require the destruction of that critical habitat1
3. Drift net fishing in the marine environment using nets in excess of 2.5 km in length by using explosives and toxic substances2
4. Real or legal persons’ activities falling within the scope of prohibited activities mentioned in CITES convention3
5. Production or trade in any product or activity containing/related to PCB's regardless of the sector4
6. Transboundary commerce of wastes or disposals not in compliance with Basel convention and related regulations5
7. Production or trade in wood or other forestry products other than from sustainably managed forests
8. Production or trade in any product or activity subject to international bans, such as pharmaceuticals, pesticides/herbicides
9. Production or activities violating human rights, involving harmful or exploitative forms of forced labor/child labor6 7
10. Production or trade in unbounded (prohibited) asbestos*
11. Production or trade in radioactive materials**
12. Production or trade in Ozone Depleting Substances that are deemed illegal under host country regulations8
13. Activities of gambling, casinos and equivalent enterprises that are deemed illegal under host country regulations
14. Activities related to pornography and prostitution
15. Activities posing a threat to the critical cultural heritage areas and areas in UNESCO World Heritage List9
16. Production or trade in weapons, weapons of mass destruction and munitions and land-mines except financed/supported by the government
17. Use of diamond mines and conducting diamond trade in non-participating countries to Kimberley process10
18. Any sector or any service subject to an embargo by the United Nations in a particular country and with no absolute or relative restriction regarding the amount
19. Production and distribution of media racist, anti-democratic or with the intent to discriminate part of the population
*This does not apply to purchase and use of bonded asbestos cement sheeting where the asbestos content is less than 20%.
**This does not apply to use of radioactive material for energy generation, the purchase of medical equipment, quality control (measurement) equipment and any equipment where the Bank considers the radioactive source to be trivial and/or adequately shielded.
1- For RAMSAR Areas: Turkey | Ramsar
2- For Drift Net Fishing: https: //www.mevzuat.gov.tr/anasayfa/MevzuatFihristDetayIframe?MevzuatTur=9&MevzuatNo=34823&MevzuatTertip=5
3- For Details of the Species: Appendices | CITES
4- For PCB Coverage and Trade: T.C. Resmî Gazete (resmigazete.gov.tr)
5- For Cross-border trade of wastes or residues BASEL: Basel_Tr.pdf (csb.gov.tr)
6- For Procedures and Principles of Employing Child Labor: GeneratePdf (mevzuat.gov.tr)
7- For ILO Forced Labor Agreement: 105 No’lu Zorla Çalıştırmanın Kaldırılması Sözleşmesi (ilo.org)
8- For Ozone Depleting Substances: Başbakanlık Mevzuatı Geliştirme ve Yayın Genel Müdürlüğü (resmigazete.gov.tr)
9- For Cultural Heritage: Turkey - UNESCO World Heritage Convention
10- For the Kimberley Process: Milletlerarası Andlaşma (resmigazete.gov.tr)